FutureVision Agency Portal
FutureVision Solutions · Nexus Core Suite

FutureVision Agency Portal — one front door for Nexus Portal, Nexus Relay, and Synapse.

The launchpad for your lettings operation. Nexus Portal runs live repair triage, Nexus Relay keeps tenants updated through a familiar messaging channel, and Synapse adds optional intelligence for the complex cases — all from a single, secure home.

Open the live dashboard Explore the suite
Nexus Portal · Live Nexus Relay · Tenant messaging channel, coming next Synapse · Optional add-on
The suite

Three products, one operating platform

Nexus Core is the operating platform. Relay is the tenant channel into it, and Synapse is the optional intelligence layer that sits on top.

Live

Nexus Portal

Primary operating platform

The live repair and triage dashboard your team works in every day. Log issues, prioritise, assign contractors, and track every case to resolution.

  • Repair triage & case management
  • Contractor assignment & tracking
  • Single source of truth for every job
Open live dashboard
Coming next

Nexus Relay

Tenant messaging channel

The tenant messaging channel that lets residents report issues and get status updates in the app they already use. Relay feeds straight into Nexus — it is a channel, not a separate database.

  • Tenant intake over messaging
  • Automated status updates
  • Routes directly into Nexus Portal
View roadmap
Optional

Synapse

Intelligence layer add-on

An optional reasoning layer for the cases that need extra care — surfacing urgent issues, drafting landlord summaries, contractor briefs, and escalation notes.

  • Urgent-case detection
  • Landlord summaries & contractor briefs
  • Escalation notes for complex jobs
Open Synapse Intelligence
How it fits together

From a tenant report to a resolved case

Every product plays a defined role in the same flow — no duplicate dashboards, no parallel databases.

1

Tenant reports an issue

A tenant raises a repair through Nexus Relay, or directly in the Portal.

Nexus Relay
2

Nexus triages

The case lands in Nexus Portal, where it is prioritised, assigned, and tracked.

Nexus Portal
3

Relay keeps the tenant updated

Status changes flow back to the tenant automatically through the messaging channel.

Nexus Relay
4

Synapse reviews complex cases

For escalations, Synapse drafts summaries and briefs to speed up resolution.

Synapse
Security & compliance

Cloud where it scales, local where it matters

A clear split between the managed cloud platform and the optional on-prem reasoning layer for privacy-sensitive work.

Cloud platform

Managed
  • Nexus Portal — the operating platform and dashboard
  • Secure API layer — controlled routing between apps and data
  • Cloud case database — the system of record for all case data
  • Automation platform — workflow orchestration and notifications
  • Messaging provider — the Nexus Relay tenant channel

Local / on-prem

Optional
  • Synapse local — runs on your own infrastructure
  • Local LLM runtime — private model execution when required
  • Private reasoning — for privacy-sensitive cases
  • Offline-friendly — independent of the cloud tier
The cloud case database is the source of truth. Case and tenant records stay in the managed cloud tier. Synapse can run locally through a private LLM runtime, so privacy-sensitive reasoning can stay within your environment — it reads from and writes approved summaries back to the same case record without becoming a parallel database.
For our clients

Start with Nexus Core. Add capability as you grow.

Agencies adopt Nexus Core as the operating platform, then layer on optional add-ons — Relay for tenant communication and Synapse for intelligence — only when they need them.

Nexus Core

The operating platform

Live repair triage, case management, and a single source of truth — included as standard.

+ Nexus Relay + Synapse Intelligence
Architecture reference — see the integration blueprint:
Products/Nexus Triage tool/Documentation/Nexus-Synapse-Integration-Blueprint.md